GDPR & Privacy Policy



On 25th May, 2018 new legislation regarding data protection, the General Data Protection Regulation (GDPR), came into effect in all countries of the European Union.

The GDPR defines how companies have to handle the personal data and privacy of individuals within the EU from now on.

Providing a safe environment to our consumers is a core principle for Finders Keepers.

You can find the updated Finders Keepers Account Privacy Policy at the link below.

Finders Keepers Account Privacy Policy.

While no action of yours is required, we would like to encourage you to review it.

You can rest assured that your data has always been and will always be handled with utmost care by us.


Finders Keepers.

Privacy Policy

Finders Keepers (“Finders Keepers “, “we”, “our”, “us) is a trading name of Dray House Supply Company Limited. We respect the privacy rights of its online visitors (“you”, “your”, “yours”) and recognise the importance of protecting the information collected about them. We have adopted a corporate wide Privacy Policy that guides how we collect, store, and use the information that you provide us with.

The following information is provided by Finders Keepers to enable our online visitors to be fully informed of our Privacy Policies. By visiting Finders Keepers, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

If you are under 16, we require that you inform a parent or guardian about Finders Keepers Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering or placing a Need/Reply with Finders Keepers.

Finders Keepers does not use any 3rd party marketing companies and does not share your information with any 3rd party companies for marketing purposes. Finders Keepers uses the information you have given when placing a Need/Reply for the purpose of completing that Need/Reply and does not use any emails or addresses for marketing purposes. You may receive emails regarding your Need/Reply, the completion of your Need/Reply or to inform you of any issues regarding your Need/Reply. The storage of your data in relation to your Need/Reply and the information given during the placement of said Need/Reply will be kept by Finders Keepers for tax and audit purposes.

All financial transactions are conducted through PayPal and, therefore, all transaction information is held by PayPal and not This includes details of Debit/Credit Cards.

The following information is kept by Finders Keepers –

Your Need/Reply Reference
Your Need/Reply details
Your addresses as provided
Your email
Your name

Finders Keepers collects personal information in several ways when you place a Need/Reply or respond to a Need/Reply as a possible Supplier of that Need/Reply. By registering, you are consenting to the collection of your personal data.

If a Need/Reply is placed with us, or you respond to a Need/Reply as a possible supplier, we need to hold personal information including your name, email address, phone numbers, home address so that we can process and fulfill your Need/Reply.

Finders Keepers does not store any of your payment details on our website.

Users of Finders Keepers will only have their name and email address processed in order to provide the service and respond to any complaints or otherwise where required by law on in connection with any legal proceedings or dispute.
Finders Keepers may use your personal information for the processing of Needs/Replies and payments and to provide you with a personalized experience Personal information that you provide may, if legally required, be passed to a fraud agency. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

We currently do not use your information for marketing updates, should this change your permission will be required and you may opt out at any time. We do not sell your details to third party marketing companies.
We do collate information about site traffic, sales, wish lists, and other commercial information which we may use to improve your experience and use as research for future products, but this information does not include any information which can identify you personally.

We may use your Need/Reply information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ Needs/Replies, but this information does not include any details which can identify you personally.

At all times, we will offer you the opportunity to delete any data which Finders Keepers has stored in order to process Needs/Replies. Please contact Finders Keepers by email at Please note that requests for data deletion will need to come from the original email address provided to Finders Keepers so as to avoid any scams or fraudulent requests.

We take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place a Need/Reply or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use.

Finders Keepers makes regular and secure checks on our website and any data stored on it to ensure all safeguards are in place and working correctly.

If you require more information please go to the Contact Us section of the web site. Alternatively, you can send an email directly to for the attention of our Data Protection Officer or write to: c/o Data Protection Officer, Finders Keepers, 11, Liosbourne, Carrigaline, Co Cork, Republic of Ireland P43WA40.